The event log is your audit trail. Every meaningful action across the platform is recorded here with a timestamp, the actor, and (when applicable) a link to the affected record. Use it to trace what happened, when, and by whom.
Getting started
Navigate to Settings > Event logs from the sidebar.
How it works
Each row is one event with three columns: User (who did it), Date (when), and Event (what happened, with an inline link to the affected record when applicable). On mobile, those three pieces stack into a single card per event.
Four filter pills sit in the toolbar: User, Feature, Event, and Date. Each opens a popover with a Reset and Update button. Filters combine with AND logic, so stacking them lets you find precise things like "every Purchases event Sam touched last Tuesday."
Step-by-step guide
Filter and find events
- Click any filter pill in the toolbar to open its popover
- Type a value (free-text for User and Event), pick from the dropdown (Feature), or set From / To dates (Date)
- Click Update to apply or Reset to clear that one filter
- Click the refresh icon at the end of the toolbar to clear every filter at once
- Click any link inside an event row to jump to the affected booking, transaction, customer, or other record
Change rows per page
Use the per-page selector at the top right of the toolbar. Pick 5, 10, 25, or 50.
Reference
Filters
| Filter | Input | Notes |
|---|---|---|
| User | Free-text | Searches user name and email |
| Feature | Dropdown | Populated dynamically from the tracked feature list (see below) |
| Event | Free-text | Searches the event description |
| Date | From / To pickers | Honors your group's date format and first day of week |
Tracked feature areas
The Feature dropdown is populated from the platform's feature catalog. The list grows over time as new feature areas are wired up to the audit trail. Common values include: Bookings, Purchases, Customers, Waivers, Photos, Surveys, Checklists, Schedules, Resource management, Inventory management, Emails and messaging, Game management, Reporting, Analytics and dashboards, User management, Roles and permissions, Settings, Company settings, Billing, Migrations, Event log, Profile, Authorization, Project management, Roadmap, System.
Not every feature uses contextual deep-link navigation today; the Bookings, Purchases, Game management, Checklists, and User management features build a clickable link in the event description that jumps directly to the affected record. Other features still log to the audit trail but render their description as plain text.
Table columns
| Column | What it shows |
|---|---|
| User | First name, last name, and an email icon |
| Date | Localized timestamp |
| Event | Action description plus a link to the affected record when available |
Other toolbar elements
| Element | Purpose |
|---|---|
| Reset all filters | Refresh icon that clears every filter at once |
| Total results | Live row count for the current filter set |
| Per-page selector | 5, 10, 25, or 50 rows per page |
Mobile layout
On a small screen, the filter row collapses into a filter icon at the top of the page card. Tap it to expand the filter pills. Each event row becomes a single stacked card with the description, user, and timestamp.
Empty state
When no events match the current filters, the table is replaced with "No events recorded." plus an exclamation icon.
Good to know
- Event logs are read-only. There's no way to delete or edit a log entry, by design.
- Logs include actions taken by team members and by the system itself (for example, automated status transitions and scheduled jobs).
- Filter selections stay in the URL, so you can bookmark a view (for example, "all User management actions this month") or share it with a teammate.
- Logs do not currently support CSV export from the UI. Use the API for bulk extraction if you need a downloadable copy.
FAQ
Q: How far back does the event log go?
A: The platform retains every event indefinitely. Use the Date filter to scope the view to the window you care about.
Q: Why don't I see actions from my teammate?
A: Either the User filter is set to a different name, the Date range excludes their actions, or the View logs permission is not granted to your role. Check your role in Settings > User management.
Q: How do I find every refund issued by a specific staff member?
A: Set User to that person, Feature to Purchases, and Event to "refund". The three filters combine.
Q: Can I export the event log to CSV?
A: Not currently from the UI. Contact support if you need a one-off export.
Q: A log entry's link doesn't work. Why?
A: The record may have been deleted, the feature may not have a deep-link handler yet, or you may not have permission to view it. Check your role in Settings > User management.