Events
Configure all your escape room details, manage the integrated hint system, and use the Game Tracker to monitor live games and submit data to Game History.
11 articles in this category
Advanced Event Tracker
Walk through a live event step by step. Confirm players, track puzzles, capture photos, and record results, all with auto-saved drafts so you never lose progress.
Simple Event Tracker
A streamlined version of the event tracker focused on quick data entry. Record booking details, player info, and results without timers or in-room display controls.
Event Tracker Settings
Configure how the event tracker works for your team. Choose between simple and advanced mode, set up timers and in-room displays, and pick which data fields your hosts collect.
Enabling Autoplay for Audio Hints
If your background music or audio hints suddenly aren’t playing in your Hint Control Panel and browser, don’t worry — this is almost always caused by your browser blocking autoplay with sound, which is a standard security feature.
Shared Resources
This guide explains how to configure a single physical space to be utilized by multiple services, each requiring a different, specific blocking duration.
Analyzing Game History Data
The data collected by the Game Tracker is the most valuable asset you have for improving the customer experience, optimizing your schedule, and increasing profitability. Game History moves you from guessing to knowing.
Creating and Editing Games
The Game component is the foundation of your business. It defines the experiences you sell, from themes and difficulty to how customers can book them.
Hint Control Panel
The hint system is designed to prevent player frustration, keep the game flowing, and provide staff with valuable data on puzzle difficulty.
Simple and Advanced Game Tracker
The Game Tracker is a step-by-step digital form that guides Game Masters through every session, ensuring consistent record-keeping for operations and providing the analytics needed for game design improvements.
Viewing Game History
Game history provides a comprehensive record of all past game sessions, offering valuable insights into your operations and customer experiences.