Event settings is where you create and manage your bookable experiences. Each event is an activity customers can book and is configured across five tabs: Event details, Images, Bookings and resources, Pricing, and Objectives.
Getting started
Navigate to Events > Event settings from the sidebar. The list opens with every event in your group.
How it works
The list shows one row per event with a thumbnail, name, duration, difficulty rating, and player count range. Drag the handle on the left to reorder events; the order on the list is the order customers see on your booking site.
The top-right has two controls: Add new event to start a fresh event, and a More actions three-dot menu with a single toggle (Hide archived events / Show all events) for filtering archived events out of the view.
Click any row's three-dot menu to Edit, Duplicate, or Activate / Deactivate that specific event.
Step-by-step guide
Create a new event
- Open Events > Event settings
- Click Add new event at the top right
- The event editor opens on the Event details tab
- Fill in Event name and any other details you have ready
- Click Create at the bottom
Tip: You don't need to complete every tab before saving. Save with just the name and come back to add images, pricing, and objectives later.
Reorder events
- Hover the row you want to move
- Grab the drag handle (the icon on the left of the row)
- Drag the event to the desired position
- The new order saves automatically
The order on this list is the order customers see on your booking site.
Duplicate an event
- Open the three-dot menu on the row you want to copy
- Click Duplicate event
- A new copy is created with every setting carried over and the editor opens on the new copy
- Update the Event name and any other details that should differ from the original
Activate or deactivate (archive) an event
- Open the three-dot menu on the row
- Click Deactivate event to archive, or Activate event to restore
- Confirm the prompt
- Deactivated events stop appearing on your booking site and on waivers; existing bookings are untouched
Show or hide archived events
- Click the three-dot More actions menu at the top right of the page
- Click Hide archived events to remove them from the list, or Show all events to show everything
The toggle persists per user.
Edit an existing event
Open the three-dot menu on the row and click Edit event. The editor opens with five tabs:
| Tab | What it covers | Article |
|---|---|---|
| Event details | Name, internal name, description, duration, difficulty (level, label, icon, color) | Event details and images |
| Images | Customer-facing photos used on the booking site, with a draggable gallery and visibility toggles | Event details and images |
| Bookings and resources | Reservation style (private vs public), player limits, multi-category resource allocation, buffers, and blocking rules | Bookings and resources |
| Pricing | Pricing model (per-person or flat), pricing categories with tiered rates, and deposits | Pricing and deposits |
| Objectives | Objectives (with sub-objectives) and customer interactions sent during the session | Objectives and interactions |
Make changes and click Save at the bottom. The Save button is hidden on the Objectives tab because objectives save individually.
Reference
List columns
| Column | What it shows |
|---|---|
| Drag handle | Drag to reorder. The list order matches the booking-site order |
| Image | 60×60 thumbnail (or placeholder if none uploaded) |
| Event name | Internal or public name |
| Duration | Minutes from the event details tab, or "-" if not set |
| Difficulty | Star-style rating (or icon-style if a custom icon is configured), or "-" if not set |
| Number of players | Min-to-max player range from the bookings tab |
| Actions | Three-dot menu (see below) |
Per-row three-dot menu
| Action | Effect |
|---|---|
| Edit event | Opens the event editor on the Event details tab |
| Duplicate event | Creates a new copy with every setting carried over and opens the editor on the copy |
| Activate event | Restores an archived event so it's bookable again. Confirms before applying |
| Deactivate event | Archives the event so it stops appearing on the booking site and waivers. Confirms before applying |
Only one of Activate or Deactivate appears at a time depending on the event's current state.
Page-level three-dot menu
| Action | Effect |
|---|---|
| Hide archived events | Filters archived rows out of the list. Shown when archived events are currently visible |
| Show all events | Includes archived rows in the list. Shown when archived events are currently hidden |
Empty state
If you haven't created any events, the list shows a warning icon and the message "No events have been created."
Mobile layout
On small screens the table collapses to one Event column with the name, difficulty (text), duration, and player count stacked. The Edit and Duplicate actions appear as icon-only buttons, and the rest of the actions live in the three-dot menu.
Good to know
- Archiving doesn't delete an event. You can reactivate at any time and historical data (past bookings, transactions, sessions) stays intact.
- The list order is also the order on your booking site, so promote your headline event to the top of the list.
- Duplicating is the fastest way to set up a sibling event with minor differences (e.g., different duration or pricing). The copy starts as a new draft you can rename.
- Events still need to be linked to a schedule before they appear as bookable time slots on your booking site.
- The internal name on the Event details tab can differ from the public name. Use it for staff-only labels (e.g., "ER1 Crime Scene") that don't have to match what customers see.
FAQ
Q: Can I delete an event permanently?
A: No. Events can only be archived to protect booking history and reporting data. Use Deactivate event when you want to retire an event.
Q: Do I need to fill in every tab to make an event bookable?
A: At minimum you need a name on the Event details tab and a pricing category set up on the Pricing tab. Images and objectives are optional but strongly recommended for a polished booking experience.
Q: What happens to existing bookings if I archive an event?
A: Existing bookings are untouched. The event just stops appearing for new bookings on your booking site and waivers.
Q: Why is the Save button missing on the Objectives tab?
A: The objectives editor saves each objective individually as you click Save in its detail panel. There's no global Save needed for that tab.
Q: Where do I configure the schedule that makes an event bookable?
A: Schedules are configured separately under Schedules. Set up a schedule first, link the event to it, and the system generates booking slots from the schedule.
Q: Can I run two events back-to-back without a gap?
A: Yes. Configure the schedule with no gap and ensure the Bookings and resources tab on each event uses compatible buffer settings. See the Bookings and resources article for the buffer details.