Event settings is where you create and manage your bookable experiences. Each event is an activity customers can book and is configured across five tabs: Event details, Images, Bookings and resources, Pricing, and Objectives.
Getting started
Navigate to Events > Event settings from the sidebar. The page opens on the Events tab with every live event in your group.
How it works
The page has two tabs. Events lists your events, and Ratings holds the rating scales your events are rated on (see Event ratings and rating scales). The Add new event button sits at the top right of the tab row.
Below the tabs, a filter bar narrows the list by Archived, Name, Rating, Duration (minutes), and Public booking. The list shows live events by default; switch on Archived to see the events you have deactivated. The Views chip saves a set of filters you use often, and the download icon at the right of the bar exports the rows currently shown as a spreadsheet file.
The list shows one row per event with a thumbnail, name, duration, ratings, and player count range. While the Archived switch is off, each row has a drag handle on the left for reordering; the order on the list is the order customers see on your booking site. Click any row's three-dot menu to Edit, Duplicate, or Activate / Deactivate that event.
Step-by-step guide
Create a new event
- Open Events > Event settings
- Click Add new event at the top right
- The event editor opens on the Event details tab
- Fill in Event name and any other details you have ready
- Click Create at the bottom
Tip: You don't need to complete every tab before saving. Save with just the name and come back to add images, pricing, and objectives later.
Reorder events
- On the Events tab, with the Archived switch off, grab the drag handle (the icon on the left of the row)
- Drag the event to the desired position and release
- The row settles in place and a short Event order saved message confirms the new order
The order on this list is the order customers see on your booking site. Reordering works while a filter is active too: the events you can see swap places among themselves and every other event keeps its spot.
Duplicate an event
- Open the three-dot menu on the row you want to copy
- Click Duplicate event
- A copy is created with every setting carried over and the editor opens on it
- Update the Event name and any other details that should differ from the original
The copy is named after the original with (Copy) added, so "Laser Tag" becomes "Laser Tag (Copy)". A second duplicate becomes "Laser Tag (Copy 2)", and duplicating a copy never stacks the suffix. The internal name gets the same treatment when the original has one.
The copy is not added to your booking site. It stays internal until you link it from the booking site editor, so a half-configured duplicate is never bookable by mistake.
Activate or deactivate (archive) an event
- Open the three-dot menu on the row
- Click Deactivate event to archive, or Activate event to restore
- Click Confirm on the prompt
- Deactivated events leave the list and show only when the Archived switch is on. They stop appearing on your booking site and on waivers, and existing bookings are untouched
Find archived events
- Switch on Archived in the filter bar
- The list shows only deactivated events, with the same filters available
- Open a row's three-dot menu and click Activate event to make it live again
Filter the list
- Click a filter chip (Name, Rating, Duration (minutes), or Public booking) and pick a value, or switch Archived on or off
- The list narrows immediately and the result count at the right of the bar updates
- Click Clear filters to show everything again
Tip: Open the Views chip to save the current filters under a name and reopen them later.
Download the list
Click the download icon at the right of the filter bar. A spreadsheet file downloads with the rows currently shown, including name, duration, one column per rating scale, minimum and maximum players, public booking, and archived status. A rating customers do not see is marked "(hidden from customers)".
Edit an existing event
Open the three-dot menu on the row and click Edit event. The editor opens with five tabs:
| Tab | What it covers | Article |
|---|---|---|
| Event details | Name, internal name, event type, description, duration, and ratings | Event details and images |
| Images | Customer-facing photos used on the booking site, with a draggable gallery and visibility toggles | Event details and images |
| Bookings and resources | Reservation style (private vs public), player limits, multi-category resource allocation, buffers, and blocking rules | Bookings and resources |
| Pricing | Pricing model (per-person or flat), pricing categories with tiered rates, optional multiple durations, and deposits | Pricing and deposits and Multiple event durations |
| Objectives | Objectives (with sub-objectives) and customer interactions sent during the session | Objectives and interactions |
Make changes and click Save at the bottom. The Save button is hidden on the Objectives tab because objectives save individually.
Reference
List columns
| Column | What it shows |
|---|---|
| Drag handle | Drag to reorder. Shown while the Archived switch is off. The list order matches the booking site order |
| Name | Thumbnail (when an image is uploaded) and the internal or public name |
| Duration | Minutes from the event details tab, or "-" if not set |
| Ratings | Every rating on the event, each under its scale's name: a row of icons or a colored level label. A rating customers do not see carries a Hidden tag. Shows "-" when the event has no rating |
| Players | Min-to-max player range from the bookings tab |
| Actions | Three-dot menu (see below) |
Per-row three-dot menu
| Action | Effect |
|---|---|
| Edit event | Opens the event editor on the Event details tab |
| Duplicate event | Creates a copy named "(Copy)" with every setting carried over, leaves it off the booking site, and opens the editor on the copy |
| Activate event | Restores an archived event so it's bookable again. Confirms before applying |
| Deactivate event | Archives the event so it stops appearing on the booking site and waivers. Confirms before applying |
Only one of Activate or Deactivate appears at a time depending on the event's current state.
Filters
| Filter | What it matches |
|---|---|
| Archived | Switch. Off lists live events, on lists deactivated events |
| Name | Any part of the event name |
| Rating | Events with the chosen value on one rating scale, for example "Difficulty: 3" or "Experience level: Intermediate". A whole number also matches its half step, so 3 matches 3 and 3.5 |
| Duration (minutes) | Events whose duration falls inside the range you enter |
| Public booking | Events that are, or are not, open to public booking |
Empty states
| When | What the list shows |
|---|---|
| No events created yet | "No events yet" with a prompt to add your first event |
| Archived switch on with nothing archived | "No archived events" |
| Filters match nothing | "No events match these filters" with a prompt to try a different name, rating, or duration |
Mobile layout
On small screens each event becomes a stacked card with the column labels on the left and values on the right. The three-dot menu sits at the top right of each card and holds every row action. Thumbnails and drag handles are hidden; reorder events from a larger screen.
Good to know
- Archiving doesn't delete an event. You can reactivate at any time and historical data (past bookings, transactions, sessions) stays intact.
- The list order is also the order on your booking site, so promote your headline event to the top of the list.
- Rating scales live on the Ratings tab of this page. Set them up once, then rate each event in its editor. See Event ratings and rating scales.
- Duplicating is the fastest way to set up a sibling event with minor differences (e.g., different duration or pricing). The copy is named "(Copy)" and stays off your booking site until you link it, so rename it and finish its settings before adding it to a booking site.
- Events still need to be linked to a schedule before they appear as bookable time slots on your booking site.
- The internal name on the Event details tab can differ from the public name. Use it for staff-only labels (e.g., "ER1 Crime Scene") that don't have to match what customers see.
FAQ
Q: Can I delete an event permanently?
A: No. Events can only be archived to protect booking history and reporting data. Use Deactivate event when you want to retire an event.
Q: I duplicated an event. Which row is the original?
A: The copy carries "(Copy)" at the end of its name, and the original keeps its name. If a group already has a copy, the next one is numbered "(Copy 2)" and so on.
Q: Why does my duplicated event not appear on the booking site?
A: Duplicates are created off the booking site on purpose. Open the booking site editor, add the event to the site, and it becomes bookable.
Q: Do I need to fill in every tab to make an event bookable?
A: At minimum you need a name on the Event details tab and a pricing category set up on the Pricing tab. Images and objectives are optional but strongly recommended for a polished booking experience.
Q: What happens to existing bookings if I archive an event?
A: Existing bookings are untouched. The event just stops appearing for new bookings on your booking site and waivers.
Q: Why is the Save button missing on the Objectives tab?
A: The objectives editor saves each objective individually as you click Save in its detail panel. There's no global Save needed for that tab.
Q: Where do I configure the schedule that makes an event bookable?
A: Schedules are configured separately under Schedules. Set up a schedule first, link the event to it, and the system generates booking slots from the schedule.
Q: Can I run two events back-to-back without a gap?
A: Yes. Configure the schedule with no gap and ensure the Bookings and resources tab on each event uses compatible buffer settings. See the Bookings and resources article for the buffer details.