Project Management1 min read

Project Management

Last updated April 4, 2026

Overview

Track work, manage tasks, and monitor time spent on projects. Organize tickets, collaborate with team members, and gain visibility into project progress.

Fig. 1 - The tickets page within our "Operations" project. Something we've used historically to manage business and assign tasks.
Fig. 1 - The tickets page within our "Operations" project. Something we've used historically to manage business and assign tasks.

What is project management?

Project management helps you organize and track work across your business:

  • Create projects to group related work
  • Break work into manageable tickets
  • Assign tasks to team members
  • Track time spent on work
  • Monitor progress and priorities
  • Collaborate with comments
  • Filter and organize tickets

Think of project management as: Your central workspace for tracking all the tasks, improvements, and projects happening in your business.

Why use project management?

For task organization:

  • Break large projects into smaller tasks
  • Track what needs to be done
  • Prioritize work effectively
  • See progress at a glance
  • Nothing falls through cracks

For team coordination:

  • Assign work to specific people
  • See who's working on what
  • Collaborate on solutions
  • Share updates and context
  • Accountability and ownership

For time tracking:

  • Estimate time for tasks
  • Log actual time spent
  • Compare estimates to actuals
  • Identify time sinks
  • Improve future estimates

For visibility:

  • See all open work
  • Track project status
  • Monitor team workload
  • Historical records
  • Data-driven decisions