Schedules

A schedule is a slot factory. You define a weekly pattern of time slots, configure the fields that apply to every slot generated from the pattern, and the schedule produces those slots forward into the future. The slots are what eventually become bookable on your booking site or visible on your resource calendar, but the schedule itself is the focus of this article. We cover creating a schedule, generating its slots in bulk, updating every slot's settings at once, and customizing individual slots.

Getting started

Navigate to Schedules. The list page has two tabs, Booking schedules and Resource schedules, plus a top-right Create schedule button.

How it works

A schedule has two halves: the schedule details (name, duration, dates, active status) and the time slots (a weekly calendar pattern that repeats). When the schedule is active, the system generates concrete booking slots from the pattern forward in time (daily, weekly, indefinitely, or within a finite date range, depending on the schedule's duration).

Precedence when multiple schedules touch the same time: Closed period > Between selected dates > Recurring. A closed period overrides everything for its dates.

Two schedule types exist. The fields you configure differ, but the slot-generation flow is identical:

Step-by-step guide

Create a schedule

Click Create schedule at the top right of the list page. The schedule editor opens.

For Closed period duration, the Time slots section is hidden. There's no weekly pattern, just the blocked range.

For Recurring and Between selected dates, the Time slots section opens below the details and is where every other slot-generation step happens.

Build the weekly slot pattern

The Time slots section has an interactive weekly calendar. Each cell you click or drag creates a slot for that day-of-week and time-of-day; the schedule then repeats the pattern forward.

Three buttons sit above the calendar. Each one opens a drawer on the right.

To remove slots, open the generate drawer, tick the days, set Start slots on and End slots on to the range, and click Clear slots in range. Slots outside the range and on the other days stay. To change only some slots, turn on Limit to a time range in the bulk update drawer. The Booking schedules article has the full steps for these tools, including ranges past midnight.

You can drag any individual slot to reposition or resize it, or click an existing slot to open its per-slot configuration.

Bulk-generate slots with Generate slots

Click Generate slots above the calendar. The Generate slots drawer opens with fields you configure once, then it creates every slot for you.

Below the timing fields, the drawer has the same collapsible sections as the Bulk update time slot settings drawer (see below), so the slots are generated with the same per-slot defaults you'd set there. Only Slot details is expanded when the drawer opens; click a section header to expand it.

Click Generate slots at the bottom of the drawer to create slots across the picked days. Adjust individual slots by dragging on the calendar or clicking them.

Bulk-update every slot's settings

Click Bulk update slots above the calendar. The Bulk update time slot settings drawer opens with the per-slot fields that get applied to every slot at once. Click Update slot settings at the bottom of the drawer to apply them.

The fields you can bulk-set depend on the schedule type.

Common to both types

Booking-schedule-specific bulk fields

Resource-schedule-specific bulk fields

Customize an individual slot

Click any slot on the calendar to open the Edit time slot drawer (or click an empty area to open Create time slot). The drawer exposes the same fields as the bulk update drawer, but scoped to one slot. The trash icon at the top right deletes the slot.

Click Create (new slot) or Update (existing slot) at the bottom; Cancel discards.

Save the schedule

Click Create schedule (new) or Update schedule (existing) at the bottom of the editor. When the schedule's events already have future slots, the Review future slots panel opens from the right so you can decide what to do with them. When there are no existing slots, the schedule runs straight away with no panel.

Booked and requested slots are always protected. Customer bookings and pending booking requests on existing slots are never auto-removed.

Overlap behavior options

When Create overlapping slots is off, the system skips every new slot that overlaps an existing one in any way (even if it only shares a start or end time). When it's on, the picker below chooses how strict to be about duplicates:

Pick Skip on exact match for venues running sessions of varying lengths who want legitimate partial overlaps but no exact duplicates. Pick Skip on start match for venues that never want two events at the same start time. Pick Create all only when you genuinely want duplicate slots.

Requestable slots work like Call to book. With both toggles off, existing requestable slots stay on the calendar and the schedule creates nothing at the same times. Turn on Remove existing slots to replace them, or Create overlapping slots to add the new slots alongside them. Slots the schedule creates for its own definition in the same run never block each other, so back to back requestable or call to book time slots in the schedule always get created.

Activate, deactivate, duplicate, or delete a schedule

From the list page (or from the editor's three-dot menu), every schedule has these actions.

Clear manually created slots

The list page's More actions three-dot menu has a Clear manually created slots action for slots created outside of any schedule (e.g., one-off custom slots).

A note in the modal reads: "Note: this will clear all future booking slots that were created manually and are not associated with a schedule. All other booking slots can be removed by deleting the associated schedule."

Reference

Schedule details fields

Time slots section

Generate slots drawer

Bulk update: common fields

Bulk update: booking-specific

Bulk update: resource-specific

Edit time slot drawer sections

Schedule duration badges (on the list)

Status badges

Per-row / editor three-dot menu

Review future slots panel

Overlap behavior options (when "Create overlapping slots" is on)

Clear manually created slots modal

Save buttons

Good to know

• A schedule is a slot factory, not a booking. It generates time slots; bookings happen against those slots after the fact. Edit the schedule when you want to change what slots get generated going forward.
• Generate slots is the fastest way to start. Set your hours, slot duration, and gap; the drawer creates the full week's pattern. Then drag or click individual slots to customize.
• Bulk update first, customize later. The bulk update sets the per-slot defaults. Use it to lock in what every slot should look like, then click into individual slots only to handle exceptions.
• Per-slot customization overrides the bulk defaults. A slot you've individually customized keeps its custom values even if you change the bulk settings later.
• Booked and requested slots are protected. The Review future slots panel lets you reshape the schedule's future slots, but never auto-removes slots a customer has booked or requested.
• Requestable slots are treated like Call to book slots at save time. They stay unless you turn on Remove existing slots for the Requestable section, and the schedule skips their times unless Create overlapping slots is on.
• Closed period schedules don't have time slots. They just block dates. Use a recurring or finite schedule for the weekly pattern, then add closed-period schedules for holidays and special closures.
• Closed periods can be planned up to five years ahead. Days beyond the current booking window are closed automatically as those dates are added to the calendar.
• Removing or shortening a closed period reopens only its own days. Deactivating or deleting a closed period, or editing its dates or events, sets the blocked slots it covered back to available. Days covered by another active closed period stay closed.
• Reopened slots are checked for resource coverage. Within a few moments of reopening, any slot without enough resources is blocked again. Slots that had a custom status before the closure come back as available, so reapply the custom status if it's still needed.
• Resource schedules don't have Associated events. They're not tied to specific events at the schedule level; instead, each slot is assigned to a Resource category, and bookings consume slots from the categories they require.
• External links are useful for slots managed by a third-party tour aggregator. Customers see the slot on your booking site but clicking it sends them to your aggregator's page.
• The drag-handle in the calendar lets you reorder events or resize slot duration directly. Faster than editing each one individually.
• Save as new schedule is the fastest way to create a variation. Weekday and weekend variants, peak and off-peak seasons, or any "almost the same as" schedule.

FAQ

Q: How do I create slots for just Saturday and Sunday?

A: Click Generate slots, set the hours and slot duration, and check only Sat and Sun in the Applicable days row. Click Generate slots at the bottom of the drawer to create slots for those two days only.

Q: I changed a pricing field in Bulk update. Did it change my existing slots?

A: Bulk update applies to slots generated after the change. Existing slots keep their values unless you also use the Review future slots panel at save time to reshape them.

Q: My customer says they can't book a slot 5 minutes before start time. Why?

A: Allow bookings after start time is off, or Minimum booking notice is set above 5 minutes. Adjust either in Bulk update (to apply to every slot) or in the Edit time slot drawer.

Q: I don't take phone bookings. How do I hide last-minute slots from the booking page instead of showing them as "Call to book"?

A: Turn on Hide slot once minimum notice passes on the slot (or set it as a bulk default in the Generate slots or Bulk update time slot settings drawer so every slot gets it). Once a slot enters its minimum-notice window, it disappears from the customer booking page entirely instead of switching to a non-bookable "Call to book" entry. Leave it off if you do take phone bookings and want customers to see the "Call to book" prompt. The toggle only appears when Allow bookings after start time is off, since late-booking slots stay bookable past their start anyway.

Q: How do I make a recurring schedule that ends after one year?

A: Use Between selected dates duration. Set the start date to today and the end date to one year out. The schedule generates slots only within that range. One year from today is the latest end date a Between selected dates schedule accepts.

Q: Can I block a holiday more than a year ahead?

A: Yes. Create a Closed period schedule for those dates. Closed periods accept an end date up to five years from today, and the days are closed automatically once they come into the booking window.

Q: Why doesn't my Closed period schedule have a Time slots section?

A: Closed periods don't have a weekly pattern. They just block the date range, so the time-slot calendar is hidden for that duration type.

Q: I want every slot on Saturdays to cost more than weekdays. How?

A: Create two booking schedules linked to the same event(s). One covers Mon–Fri with weekday pricing in Bulk update; the other covers Sat–Sun with weekend pricing. The schedules generate slots side by side.

Q: My host needs to override a single slot's price for a corporate event. Can I do that?

A: Yes. Click the slot on the calendar, expand Custom pricing in the Edit time slot drawer, toggle Enable custom pricing on, and set the override. Save the slot.

Q: Can I bulk-edit pricing on existing slots without regenerating them?

A: Bulk update sets the defaults for new slots. To change pricing on already-generated slots, edit each one in the calendar (slow) or save the schedule as new with the desired pricing and re-activate (which uses the Review future slots panel to re-create slots).

Q: Why are my bulk-update changes not appearing on every slot?

A: Bulk update applies the defaults during slot generation. Past slots that were already generated kept their original values. Use the Review future slots panel at save time to reshape existing slots.

Q: What's the precedence when an event is on multiple schedules?

A: Closed period > Between selected dates > Recurring. A closed-period schedule overrides a finite schedule for its dates; a finite schedule overrides a recurring schedule for its dates.