Overview
The User Management system helps you control who has access to your platform and what they can do. You can invite team members, assign roles, and manage their permissions all from one place.
Accessing user management
Navigate to Settings > User Management to view and manage all users in your company.
Understanding the users list
The user management page displays all active users in your company with:
User information:
- Name (first and last name)
- Email address
- Phone number
- Last login date and time
Assignment details:
- User role (Admin, Manager, Game master, etc.)
- Company groups they can access
Actions:
- Resend confirmation email
- Edit user information
- Deactivate user account
Searching for users
Use the search box at the top of the list to quickly find team members:
- Search by name
- Search by email
- Search by phone number
- Results filter as you type
This is especially helpful if you have a large team.
Understanding user roles
User roles determine what features and areas each team member can access.
Typical roles include:
Admin:
- Full access to all features
- Can manage users and settings
- Access to financial and billing information
- Can configure integrations and advanced settings
Manager:
- Day-to-day operational access
- Can view reports and analytics
- May manage bookings and schedules
- Limited access to settings
Game master / Staff:
- Front-line operational access
- Facilitate services or experiences offered
- Access to features for day-of operations
- Limited access to reports and settings
Custom roles:
- Your organization may have created custom roles
- Permissions can be tailored to specific needs
- Ask your administrator about available roles